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  • Getting started

    How to use mssg.me functions and all its features

  • Account settings

    How to change basic account settings

  • Pricing

    All information about tariff plans

    • How to sign up at mssg.me?

      • Visit mssg.me website, enter your email and click on the button Create page
      • Enter username and password
      • Click on the button Finish registration
    • How to set up buttons with messengers?

      WhatsApp

      • Click on the WhatsApp button and enter your phone number
      • Click on the button Save

      Facebook Messenger

      • Login Facebook and click on the button Settings
      • Find the field with Username and copy it
      • If the Username doesn’t set up – enter your username and click on the button Save
      • Paste your Username in the Facebook Messenger button at mssg.me
      • Click on the button Save

      Telegram

      • Login Telegram and click on the button Settings
      • Click on your profile area
      • Find the field with Username and copy it
      • If the Username doesn’t set up – enter your username and click on the button Save
      • Paste your Username in the Telegram button at mssg.me
      • Click on the button Save

      Viber

      • Click on the Viber button and enter your phone number
      • Click on the button Save

      Vkontakte

      • Login Vkontakte and click on the button Settings
      • Find the field with Username and copy it. Don’t copy the whole link, you need just the username which is shown after the link https://vk.com/
      • If the Username doesn’t set up – enter your username and click on the button Save
      • Paste your Username in the Vkontakte button at mssg.me
      • Click on the button Save

      Skype

      • Click on the Skype button and enter your username
      • Click on the button Save
    • How to install Links?

      • Enter your personal profile
      • Click on the button Links
      • Click on the button Add links
      • Enter the name of your button and paste the link
      • Click on the button Save

      You can add unlimited links in your profile, but this feature is only available for PRO users. If you are on BASIC plan – you can add only 1 (one) link.

    • How to view profile analytics?

       

       

      Click on the button Analytics in the upper right corner of the personal profile.

    • How to install widget on your website?

      • Enter your personal profile
      • Click on the button Other and select the block Widget on website
      • Choose the form
      • Chose the placement
      • Activate the pop-up by clicking on the slider Off and it will change to On
      • Enter the headline and description
      • Click on the code bellow and it will be automatically copied
      • Add this part of the code on your website before the tag </body>
    • How to use custom background?

      • Enter your personal profile
      • Click on the button Design
      • Upload the photo for your profile
    • How to make mssg.me link clickable at Instagram?

      • Copy your mssg.me link (for example: https://mssg.me/ross)
      • Inter your Instagram profile and click on Edit profile
      • Paste your link at the block Website
      • Click on the button Save
    • Why do I click on Viber and an error occurs?

      You can’t write a message to yourself at Viber, thats why an error occurs. Most likely everything is okay, just test your Viber button from other device.

    • How to change profile photo? (avatar)

      • Enter your mssg.me profile
      • Click on Profile button
      • Click on Change photo button and choose new photo
    • Can I use my link in ads?

      Oh sure. In this case, your users will immediately get to your mssg.me page

    • Can I add several identical messengers? (two whatsapp buttons, for example)

      No, you can add only 1 (one) messenger each to your mssg.me profile

    • How to change page’s url?

      • Enter your personal profile
      • Click on the button Options and choose Account settings
      • Find the block with Email and press it to make changes
      • Click on the button Save
    • How to change an email?

      • Enter your personal profile
      • Click on the button Options and choose Account settings
      • Find the block with Email and press it to make changes
      • Click on the button Save
    • How to change name and description?

      • Enter your personal profile
      • Click on the button Profile
      • Find block with Name and Description and press it to make changes
    • How to change password?

      • Enter your personal profile
      • Click on the button Options and choose Account settings
      • Click on the block with password and enter your new password
      • Click on the button Save
    • How to delete your account?

      • Enter your personal profile
      • Click on the button Options and choose Account settings
      • At the bottom of the page you will find Delete page button
      • But we advise you not to so it!
    • What are the advantages of PRO account?

      With PRO account you will have a possibility to use all functions of mssg.me service without any limits.
      They are:
      • Unlimited links
      • Analytics by messengers
      • Additional design settings
      • Remove mssg.me branding
      • Use pixels from Facebook, Google, Yandex, Vkontakte, Twitter and LinkedIn to get more information about visitors of your page
      • Widget on website
      • Support priority
    • How to upgrade to PRO account?

      • Enter your personal profile
      • Click on the button Upgrade account
      • Chose type of the payment: monthly or annually
      • Then click on the button Buy PRO
      • Fill info from your VISA, MasterCard or American Express card and the amount will be automatically charged from your card.

      P.S. Monthly/annually payment will be automatically proceed after each month/year of using the service.

    • How to unsubscribe from PRO account?

      • Enter your personal profile
      • Click on the button Options and choose Pricing
      • Click on the button Unsubscribe

      You will be automatically transferred to BASIC account and monthly/yearly payment will be NOT charged from your card.

    • How to change card info?

      • Enter your personal profile
      • Click on the button Options and choose Pricing
      • Click on the button Change credit card
      • Enter your updated information and the next payment will be charged from your new card
    • What is the exchange rate in the bank?

      By the current rate of the Central Bank.

    • Can I pay for a month but by an annual price?

      No, if you pay via year the amount of $60 will be charged from your card.

    • Is it a monthly subscription or one time payment?

      It is monthly subscription. An amount of $7/$60 will be automatically charged from your card after each month/year.

    • What to do if I face problems with payment?

      Be sure that you have right limit of payments in internet and double-conversation are allowed.

      If you still have problems with payment – please, contact our customer support center via widget.

    • Why did the PRO version lose the background or button on my card?

      You had an overdue payment and you need to re-configure the background and my button.