• Account settings Account settings

    Account settings

  • Website creation and editing Website creation and editing

    Website creation and editing

  • Website settings Website settings

    Website settings

  • Pricing Pricing

    Pricing

  • Instructions for Page, Widget and Business Messenger. Old version of mssg.me Instructions for Page, Widget and Business Messenger. Old version of mssg.me

    Instructions for Page, Widget and Business Messenger. Old version of mssg.me

    • How to sign up on the mssg.me website?

      You can sign up on mssg.me using your email, Google account or Apple ID

      How to sign up using a Google account?

      1. Click on the “Get started” button on the mssg.me website
      2. Click on the “Continue with Google” button
      3. Select the desired account to log in or enter the data from the desired Google account that you want to use to create an account in mssg.me

      In this case, you do not need to set a password for your mssg.me account, you can use your Google account to enter your mssg.me account.

      How to sign up using an Apple ID?

      1. Click on the “Get started” button on the mssg.me website
      2. Click on the “Continue with Apple” button
      3. Select the desired account to log in or enter the data from the desired Apple account that you want to use to create an account in mssg.me

      In this case, you do not need to set a password for your mssg.me account, you can use your Apple ID to enter your mssg.me account.

      How to sign up using an email address?

      1. Click on the “Get started” button on the mssg.me website
      2. Click on the “Continue with Email” button
      3. Enter your valid email address, and set a password to log into the account you are creating in mssg.me
    • How to change an email?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on the menu button located in the upper right corner of the page
      3. Click on the “My Account” section
      4. Change the “Email” field
      5. Click the “Save Changes” button below
    • How to change password?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on the menu button located in the upper right corner of the page
      3. Click on the “My Account” section
      4. Click on the “Change” button in the “Password” field
      5. Set up your new password
      6. Click the “Save Changes” button below
    • How to restore access to my account?

      1. Open the page by link
      2. Enter the email that your account is registered in mssg.me
      3. Click on the “Restore password” button
      4. Open the email from mssg.me, which is sent to your email address
      5. Click on the “Change password” button
      6. Set a new password in your mssg.me account settings
      7. Save changes

      If a password recovery letter has not arrived, please contact our support team.

    • How do I delete my account in mssg.me?

      For delete an account, add the text “Delete my account” to any page or site created in your mssg.me account, after which please write to our support service about the desire to delete your account, and also write an email address to which your account is registered in mssg.me

    • How to create website in mssg.me?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on the “Create new website” button
      3. Add the necessary blocks to the site using the “+” button at the bottom of the page.Blocks added to the site can be edited, deleted, and also changed their order of display on the site. How this can be done is described here
      4. After you have added the blocks you need to the site, you can make the site available for visiting by publishing it, you can do this by clicking on the “Publish” button located in the upper right corner
      5. In the “Site name” field, enter a name for your site, it will be displayed in your personal account in mssg.me, on the browser tab, and will also be written automatically in the HTML Title tag for the site being created.The site name can be edited later in the site settings or separately change the Title tag in the “SEO” section, in the site settings
      6. In the “Website link” field enter the web address at which the creating site will be opened, here you can use only Latin letters, numbers, as well as the symbols “_”, “-“, and “.”

      Example: if you enter the word “help” in the “Website link” field, then you can go to the created site using this link https://mssg.me/help

    • How to add and edit blocks on the website?

      How to add a new block?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Edit page” section
      4. Click on the “+” button located at the bottom of the page
      5. Click on the block you want to add to the website
      6. Fill in the required fields of the block and select options for its display on the website
      7. Click on the “Add” button in the upper right corner of the block editing window

      For most blocks, at the top of the editing window, you can see how the block will look on the website after add it.

      How to edit the added block?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Edit page” section
      4. Click on the previously added block
      5. Make changes
      6. Click on the “Add” button in the upper right corner of the block editing window

      How to move blocks on the site?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Edit” section
      4. Click on the button  with two arrows, one pointing down, the other up
      5. Hold and drag the block to change it’s position
      6. After moving the blocks, click on the button with a cross at the bottom of the page

      How to create a copy of the added block?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Edit page” section
      4. Click on the previously added block
      5. Click on the button with three dots in the upper right corner of the block editing window
      6. Click on the “Duplicate” button

      Note:

      • if after enter the block editing were made changes to it, then in order to duplicate this block, you must first save the changes, and then reopen the block for editing and duplicate it;
      • you can duplicate a block only within one site, that is, you cannot duplicate a block to another site

      How to delete a block?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Edit page” section
      4. Click on the previously added block
      5. Click on the button with three dots in the upper right corner of the block editing window
      6. Click on the “Delete” button
      7. Click on the “Delete block” button
    • How to change the color theme of website?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Edit page” section
      4. Click on the button  (with the image of a drop at the bottom of the page)
      5. Click on the theme you want to apply to the website
      6. Click on the “Apply” button
    • (RU) Каталог товаров

      (RU) На сайте созданном в mssg.me можно разместить каталог товаров/услуг, чтобы ваш клиент мог комфортно ознакомится с предлагаемыми вами товарами/услугами и связаться с вами с карточки товара для заказа. На сайте в mssg.me можно отображать все товары списком, а также сортировать товары по разным категориям.

      (RU) Управление каталогом товаров

      (RU) Управление каталогом товаров, которые могут быть отображены на сайте, осуществляется в разделе “Товары” для каждого сайта отдельно, чтобы перейти к этому разделу:

      1. Откройте раздел «Мои сайты» в личном кабинете mssg.me, перейти в данный раздел можно по следующей ссылке https://next.mssg.me/pages
      2. Нажмите на один из созданных сайтов, или создайте новый нажав на кнопку “Создать новый сайт”
      3. Откройте раздел “Товары”
      4. Если вы не заходили ранее в этот раздел данного сайта, отобразиться окно первоначальной настройки товаров. Здесь нужно выбрать валюту, которая будет отображаться в карточках товаров, а также выбрать какие мессенджеры будут отображаться на карточках товаров вашего сайта и задать для них контактные данные
      5. После выбора валюты и добавив контакты нажмите на кнопку “Применить”
        (в случае необходимости можно всегда вернуться к настройке валюты и контактов позже)
      6. Далее можно добавлять и редактировать товары и категории, как именно это делается описано в инструкциях ниже

      Добавив товары и категории в разделе “Товары” каталог товаров автоматически не появляется на сайте, его нужно вывести на сайт добавив специальный блок “Каталог товаров” в разделе “Редактирование” сайта, детальнее это будет описано в инструкциях ниже.

      (RU)

      (RU) Как добавить товар в каталог

      (RU) Товар можно добавить в общую категорию “Все товары” и затем, при необходимости, назначить созданный товар в другие категории, или же можно зайти в созданную категорию и добавить товар внутри категории. 

      Чтобы добавить товар:

      1. Откройте раздел «Мои сайты» в личном кабинете mssg.me, перейти в данный раздел можно по следующей ссылке https://next.mssg.me/pages
      2. Нажмите на один из созданных сайтов, или создайте новый нажав на кнопку “Создать новый сайт”
      3. Откройте раздел “Товары”
      4. Нажмите на кнопку “Добавить товар”, чтобы добавить товар в общую категорию “Все товары”Чтобы добавить товар внутри созданной категории, зайдите в раздел “Категории”, нажмите на одну из созданных категорий и затем нажмите на кнопку “Добавить товар”
      5. Добавьте фото для товара нажав на кнопку “Добавить фото” (сейчас можно добавить не более 6-ти фотографий для одного товара)
      6. Введите название товара в поле “Название”
      7. Задайте цену в поле “Цена” и, если нужно, цену со скидкой в поле “Цена со скидкой” (поля для указания цены товара не обязательны для заполнения) 

        Примечание: если нужно чтобы у товара отображалось в качестве цены текст “Бесплатно”, тогда в поле “Цена” нужно прописать цифру 0

      8. Задайте описание товару в поле “Описание” (поле не обязательно для заполнения)
      9. Товар по умолчанию находится в категории “Все товары”, а также добавляется к той категории в которой создается, но также товар можно назначать в другие созданные категории и удалять его из категорий:

        – чтобы присвоить товар в какую-то категорию нажмите на “Добавить в категории”, далее нажмите в пустом кружке напротив нужной категории (можно выбрать несколько), а затем нажмите на крестик внутри открывшегося окна “Категории”

        – чтобы убрать товар из какой-то категории нажмите на крестик рядом с нужной категорией

      10. Нажмите на кнопку “Сохранить” вверху страницы

      (RU)

      (RU) Категории товаров. Как создать и редактировать

      (RU) Чтобы создать категорию:

      1. Откройте раздел «Мои сайты» в личном кабинете mssg.me, перейти в данный раздел можно по следующей ссылке https://next.mssg.me/pages
      2. Нажмите на один из созданных сайтов, или создайте новый нажав на кнопку “Создать новый сайт”
      3. Откройте раздел “Товары”
      4. Откройте раздел “Категории”
      5. Нажмите на кнопку “Добавить категорию”
      6. Задайте название категории
      7. Нажмите на кнопку “Сохранить”

       

      Редактирование категории:

      1. Откройте раздел «Мои сайты» в личном кабинете mssg.me, перейти в данный раздел можно по следующей ссылке https://next.mssg.me/pages
      2. Нажмите на один из созданных сайтов
      3. Откройте раздел “Товары”
      4. Откройте раздел “Категории”
      5. Нажмите на одну из нужных категорий
      6. Нажмите на кнопку с иконкой карандаша, в правом верхнем углу
      7. Здесь можно:
        удалить категорию нажав на кнопку со значком урны, в правом верхнем углу (удалить только категория, товары, которые добавлены в категорию не будут удалены, у товаров пропадет привязка к удаленной категории, но они будут отображаться в общей категории “Все товары” и их можно будет назначить в новую категорию);

        изменить название категории изменив текст в поле ввода;

        изменить какие товары отображаются внутри категории нажав на кнопку “Изменить”Чтобы добавить товар в категорию поставьте галочку в пустом кружке напротив нужного товара, а чтобы убрать товар из категории уберите галочку, после чего нажмите на крестик в левом верхнем углу.
      8. Чтобы сохранить изменения нажмите на кнопку “Применить” в правом верхнем углу

      (RU)

      (RU) Как сделать чтобы каталог товаров отображался на сайте

      (RU)

      1. Откройте раздел «Мои сайты» в личном кабинете mssg.me, перейти в данный раздел можно по следующей ссылке https://next.mssg.me/pages
      2. Нажмите на один из созданных сайтов, или создайте новый нажав на кнопку “Создать новый сайт”
      3. Откройте раздел “Редактирование”
      4. Нажмите на кнопку со знаком “+”, размещенную внизу страницы
      5. Нажмите на блок “Каталог товаров”
      6. Если вы еще не добавляли ни одного товара, нажмите на кнопку “Управление товарами” и добавьте нужные товары и категории по инструкциям описанным выше
      7. Если же нужные товары и категории добавлены, нажав на кнопку “Отображение категорий” можно выбрать какие категории отображать через этот блок и в каком порядке.
      8. Нажмите на кнопку “Добавить”

      Примечание: на сайт можно также добавить несколько блоков “Каталог товаров” и, если нужно, выводить через этот блок не все товары, а отдельные категории товаров в разных местах сайта.

    • Where is the current link of my site displayed?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. At the top of the page, under the name of the site, displayed the current link to this site

      Click on the link address, you can see how the site is displayed for visitors.

      Click on the “Copy Link” button for copy the website link to the clipboard on your device, after which you can paste it where necessary.

      Click on the “Share” button to share the website link through another application.

    • How to delete a website created in mssg.me?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created websites which you want to delete
        Please note: the site which has the inscription “Old page” cannot be deleted separately, this site is deleted only together with the account in mssg.me, but you can change its link and erase all previously added data on it
      3. Open the “Settings” section
      4. Click on the “Delete website” button
      5. Confirm the deletion website by click on the “Delete website” button
    • I have created a page in the old version, can I add new blocks to it that are available in the new version?

      New blocks can be added only for sites that were created in the new version of the service, its cannot be added to the page created in the old version.

    • Publishing a site

      The new created site is not published by default, that is, it is available for editing from the mssg.me personal account, but is hidden for visiting.

      To make the site open to visitors when they click on the link that lead to it:

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. In the upper right corner of the page, near to the link that lead to the created site, click on “Publish”

      If necessary, the site can be hidden for visiting, for this:

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Settings” section
      4. Click on the “Published” button
      5. Click on “Not published”
      6. Click on the “Apply” button
    • How to change the site URL in mssg.me?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Settings” section
      4. Open the “URL” section
      5. Enter a new URL for site
      6. Click on the “Apply” button

      Please note: after change the URL for site, update the link wherever it was previously posted, since the previous link will no longer be valid.

    • How to connect my own domain?

      What is a domain?

      Domain is the address of the site by which the site can be found on the Internet.

      By connecting your domain to the site created in mssg.me, you can make the site open not only at the address of the https://mssg.me/username format, but at an address, for example https://www.mydomain.com, in place of www.mydomain.com specifies the name of the domain you are connecting.

      You can read more about what a domain name is by clicking here

      Please note before setting

      • Cyrillic domains cannot be connected
      • Connecting own domain to the site in mssg.me is available at all paid plans except for the “Start” plan
      • If you do not yet have your own domain that you would like to use for site in mssg.me, then you must first buy it at one of the domain name registrars, for example such as godaddy.com, namecheap.comnic.uadomains.nethouse.ru and others.
        You only need a domain, hosting is not needed
      • SSL certificate for the domain connected to the site is provided automatically from our side
      • Since our main method of connecting a domain is to connect via a CNAME record, it is recommended that you connect the domain with any subdomain, and then, if necessary, configure a redirect from the main domain to the subdomain connected to the site in mssg.meIf the domain registrar, hosting provider or DNS server, where the DNS records of your domain are configuring, allows you to create a record of the ALIAS type or use the root domain for the CNAME record, then you can connect the root domain through these records, and, if necessary, then set up a redirect from the www subdomain to the root domain connected to mssg.me
      • Also, if you already have a domain on which your main site is currently located, then you can also use an any subdomain, for example, mssg.example.com In this case, your site remains on the domain example.com, and the site in mssg.me is located on the subdomain mssg.example.com

      Connection via CNAME record (main method)

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Settings” section
      4. Open the “Domain” section
      5. For use a subdomain of the main domain – in the “Domain” field, enter the domain name in the format subdomain.domain.com

        For example:
        domain example.com with subdomain www needs to be entered like this www.example.com

        To use the root domain – enter it in the “Domain” field.
      6. On the side of your domain registrar, hosting provider or DNS server, depending on where config the DNS records of your domain, go to the domain DNS records management section and create a CNAME record, where:

        – write the subdomain selected to connect to mssg.me as the name, or the @ symbol if you are configuring the connection for the root domain;

        – as the host alias (canonical name) enter page.mssg.me. (with a dot at the end).

        If you have other records of type A, AAAA or CNAME with a name connected to mssg.me, delete them.

        Example:
        – if you connect www.example.com to mssg.me, then when creating a CNAME record, you need to write www as the name, and page.mssg.me. (with a dot at the end) – as the host alias (canonical name);

        – if you connect the root domain example.com to mssg.me, then when creating a record of type CNAME or ALIAS, you need to write the @ symbol as the name, and page.mssg.me. (with a dot at the end) – as the host alias (canonical name)
      7. If necessary, on the side of your domain registrar, hosting provider or DNS server, depending on where config the DNS records of your domain, set up a redirect from the root domain to the subdomain connected to mssg.me, or from the used subdomain to the root domain
      8. Your domain will be connected in 3-24hrs after you add correct CNAME record.
      9. Use the connected domain as the URL address for your site in mssg.me

      Connection via A record (additional method)

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Settings” section
      4. Open the “Domain” section
      5. For use the root domain – enter it in the “Domain” field

        For use a subdomain of the main domain – in the “Domain” field, enter the domain name in the format subdomain.domain.com

        For example:
        domain example.com with subdomain www needs to be entered like this www.example.com 
      6. On the side of your domain registrar, hosting provider or DNS server, depending on where config the DNS records of your domain, go to the domain DNS records management section and create a A record, where:

        – write the @ symbol as the name, or the the subdomain selected to connect to mssg.me;

        – as the host address enter next IP address 195.201.195.53.

        If you have other records of type A, AAAA or CNAME with a name connected to mssg.me, delete them.

        For example:
        – if you connect the root domain example.com to mssg.me, then when creating a record of type A, you need to write the @ symbol as the name, and 195.201.195.53 as the IP host address

        – if you connect www.example.com to mssg.me, then when creating  A record, you need to write www as the name, and 195.201.195.53 as the IP host address
      7. If necessary, on the side of your domain registrar, hosting provider or DNS server, depending on where config the DNS records of your domain, set up a redirect from the root domain to the subdomain connected to mssg.me, or from the used subdomain to the root domain
      8. Your domain will be connected in 3-24hrs after you add correct A record.
      9. Use the connected domain as the URL address for your site in mssg.me
    • How to use QR code?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Click on the “QR code” button
      4. Click on the “Download QR-Code” button

      You can use QR-code in different ways:

      1. Print on business cards
      2. On smartphone covers
      3. Put it at your outdoor advertising
      4. Any other way that you like.
    • How to add a link to your website on Instagram?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Click on the “Copy Link” button (if the “Copy Link” button is not displayed, then the site has not been published yet, you can publish the site in the site settings section)
      4. Open the Instagram profile and click on the “Edit Profile” button
      5. Paste your link in the “Website” field
      6. Save changes
    • How to disable the link to mssg.me on my site?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Settings” section
      4. Open the “Branding” section
      5. Click on the text “Disabled”
      6. Click on the “Apply” button
    • How can I view information about visits to my site in mssg.me?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on one of the created sites
      3. Open the “Analytics” section

      Here you can view information for the last three months about the traffic to your site in mssg.me, the number of clicks to each messenger and the buttons with links.

      For more detailed analytics, you can connect Google Analytics, Facebook Pixel and Yandex.Metrika to the site in mssg.me

    • How to connect Google Analytics to a site in mssg.me?

      Please note, that only the “Universal Analytics” resource is currently available for connection, the “Google Analytics 4” resource type is not yet supported, its support will be added in future updates of the service.

      How to create a "Universal Analytics" resource and connect it to a site in mssg.me

      1. Login to Google Analytics using the following link
      2. If you have not registered in Google Analytics before, you will need to create an account in a few simple steps by setting the name of the account, selecting the “Website” for analysis and entered the tracked site in mssg.me as the “URL”
        If you previously created an account in Google Analytics, then your personal account will open
      3. Open “Admin” tab
      4. In the “Account” column, select the required account or create a new one
      5. In the “Property” column, select the necessary property or create a new one that you will use to track the site in mssg.me
        When creating a new property, you need to click on “Show advanced options” and click the button opposite “Create a Universal Analytics property”
      6. In the “Property” column, open “Property Settings”
      7. Copy the “tracking ID”, is a string like UA-000000-2
      8. Log in your personal mssg.me account
      9. Select one of the created sites for which you want to connect Google Analytics
      10. Open the “Settings” section
      11. Open the “Tracking” section
      12. Click on “Google”
      13. Paste the tracking ID into the input field
      14. Click on the “Apply” button

      How to create a goal for a click on instant messengers or a link

      1. Open “Admin” tab in Google Analytics
      2. In the “View” column, select the required view and click on “Goals”
      3. Click the “+New Goal” button
      4. At the “Goal setup” step, select Custom”
      5. Click the Continue” button
      6. At the “Goal description” step, name the goal and select the type “Event”
      7. Click the Continue” button
      8. At the “Goal details” step, select “Equals to” for the “Category” component, and in the next field enter the value of one of the custom events
      9. Click the Save” button

      Custom Events for site in mssg.me

      • a click on any messenger – fp_any_messenger_click
      • a click on Telegram – fp_telegram_click
      • a click on WhatsApp – fp_whatsapp_click
      • a click on Viber – fp_viber_click
      • a click on Facebook – fp_messenger_click
      • a click on VK – fp_vk_click
      • a click on the link to the website – customLinkClick_(url of the website), for example, for the link to the site http://example.com there will be a customLinkClick_httpexamplecom event
    • How to connect Facebook Pixel to a site in mssg.me?

      How to create a Facebook Pixel

      1. Open the “Pixels” tab in “Facebook Events Manager” by clicking here
      2. You’ll see a page that provides more information about what the pixel offers. Click the “Create a Pixel” button
      3. Enter the name for the pixel
      4. Click the “Create” button.
      5. The pixel is created. On the page with methods for install the pixel, you can click “Cancel”

      How to connect the created Facebook Pixel to the site in mssg.me

      1. Open the “Pixels” tab in “Facebook Events Manager” by clicking here
      2. Open the “Settings” section
      3. Copy the “Pixel ID”
      4. Open your personal account mssg.me at the link
      5. Select one of the created sites for which you want to connect Facebook Pixel
      6. Open the “Settings” section
      7. Open the “Tracking” section
      8. Click on Facebook”
      9. Paste the Pixel ID into the input field
      10. Click the “Apply” button

      How to create a custom conversion for a click on instant messengers or a link

      1. Open the “Pixels” tab in “Facebook Events Manager” by clicking here
      2. Select the “Custom Conversions” section
      3. Click the “Create Custom Conversion” button
      4. In the “Website Event” field, select one of the custom events or a standard events
      5. Set a “name” and “category” for the customized conversion, and if necessary, enter a “value”
      6. Click the “Create” button

      Facebook Pixel Custom Events for site in mssg.me

      • a click on any messenger – fp_any_messenger_click
      • a click on Telegram – fp_telegram_click
      • a click on WhatsApp – fp_whatsapp_click
      • a click on Viber – fp_viber_click
      • a click on Facebook – fp_messenger_click
      • a click on VK – fp_vk_click
      • a click on the link to the website – customLinkClick_(url of the website), for example, for the link to the site http://example.com there will be a customLinkClick_httpexamplecom event
      • there is also a created standard event – lead, which is fixed when the visitor clicks on any messenger
    • How to connect Yandex.Metrika to a site in mssg.me?

      1. Open the Yandex.Metrika website
      2. Click the “Add tag” button.
      3. Set tag name
      4. In the “Website address” field, enter the link to your site in mssg.me
      5. Accept the Terms of Use
      6. Click the “Create tag” button.
      7. On the next page, at the bottom, click the “Start” button
      8. Opposite the name of the created tag, press the “Settings” button
      9. Copy the number above the tag name field
      10. Open your personal account mssg.me following the link
      11. Select one of the created sites for which you want to connect Yandex.Metrika
      12. Open the Settings” section
      13. Open the Tracking” section
      14. Choose “Yandex”
      15. Insert tag number
      16. Click the “Apply” button

      For track clicks on messengers and links, you need to set goals for them. For add a goal you need:

      1. Open the settings section of your tag
      2. Select the “Goals” tab
      3. Click the Add goal” button
      4. Set goal name
      5. Select condition type JavaScript event”
      6. Set Goal ID
      7. Click the Add goal” button

      Goal ID for each event

      • a click on any messenger – fp_any_messenger_click
      • a click on Telegram – fp_telegram_click
      • a click on WhatsApp – fp_whatsapp_click
      • a click on Viber – fp_viber_click
      • a click on Facebook – fp_messenger_click
      • a click on VK – fp_vk_click
      • a click on link – customLinkClick_(url of the website), for example, for a link to our telegram channel there will be such an identifier customLinkClick_httpstmemssgmetalks
    • How can I cancel my subscription and switch on FREE account?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on the menu button located in the upper right corner of the page
      3. Open the Billing” section
      4. Click on the “Cancel subscription” button
      5. As soon as the paid subscription will be expired (this is displayed in the “Status” field), the account will be automatically switched on a free version, the paid plan functionality will be disabled and you will be not charged for mssg.me service

      Please note:

      • if the current subscription status is “Expired”, then when you click on the on the “Cancel Subscription” button, your account will be switched to the free version right now and you will be not charged for mssg.me service
      • if for any reason you are unable to cancel your subscription yourself, please write to our support service;
      • if you simply stop using the service or delete the application from your device, the subscription will not be canceled, to cancel the subscription you need to follow the steps described above.
    • Should I pay one-time or monthly?

      Payment is made on a monthly or annual basis. If you subscribed to any paid plan that is available for subscription now or was available earlier, and entered the payment details of your card, every month the system will automatically charge the amount equal to the cost of the selected paid plan from your card. The amount that will be charge from the card for the selected tariff plan can be viewed on the tariff plans page, as well as in your personal account. Subscription charges are made until the subscription on the account is canceled.

      You can cancel subscription at any time in your mssg.me personal account. After cancel subscription, as soon as the paid subscription will be expired, the account will be automatically switched on a free version, the paid plan functionality will be disabled and you will be not charged for mssg.me service

      Below is an example of how a subscription is paid in our service and what happens when a subscription is canceled:

      For example, on the 7th of April you subscribed to the monthly PRO plan for 10USD, on that day the system charge the amount of 10USD from your card and provided access to the plan functionality until May 7th. On May 7, the system will again charge 10USD at the plan and extend access to paid functionality until June 7th. If you cancel your subscription, say, on May 19th, then on June 7th there will be no automatic charge according to the plan, your account will be switched to the free version on June 7th, as soon as the paid plan expires.

      A subscription to an annual rate is similar, but instead of a monthly term, it is a year.

    • How to change the card with which the subscription is paid?

      1. Open the “My Websites” section in your mssg.me personal account, you can go to this section by clicking here
      2. Click on the menu button located in the upper right corner of the page
      3. Open the Billing” section
      4. Click on the “Change payment method” button
      5. To use another bank card for the next subscription payments, click on the “Card” button, fill in all the fields with the data from the card, and then confirm the changes by clicking on the “Update Card Details” button
      6. To use a different card in your PayPal account for the next subscription payments, click on the “PayPal” button, select the needed card and confirm the use of this card for next payments on the PayPal website
    • What should I do if I have difficulties paying for plan?

      If you have any difficulties with payment, please contact our support team.

      Support can also be contacted by clicking on the following link https://mssg.me/mssgmeen

    • Where can I find instructions for Page, Widget and Business Messenger?

      These instructions can be found by going to the following link https://mssg.me/faq

    • Where can I find my old page in my account?

      Not so long ago we had a major update, in which we added the ability to create sites of a new format, with more blocks than before, as well as with new features, and this update became a new version of the service.
      Now, when you enter the personal area of ​​your account in mssg.me, you are taken to the page of the created sites in the new version, where you can start creating a site in a new version or go to editing an already created site in a new version.
      If you need to return to the page created earlier in the old version of the service, you need to log into the account on which it was created, click on the menu button located in the upper right corner, and then click on the “Old version”.

      On the account where the page was previously created in the old version, if necessary, you can switch between the old and the new version of the service.